Privacy Policy

We may collect information that you voluntarily provide while creating an account, requesting a demo, contacting support, or communicating through our live chat platform.

• Name, email address, phone number and company details.
• Account credentials and login information.
• Chat conversations and customer interaction history.
• Device information, browser type, IP address and usage analytics.

Your information is used only to provide and improve AptChat services, including:

• Managing your account and authentication.
• Providing live chat services and conversation history.
• Sending important service notifications.
• Providing customer support.
• Improving platform performance and security.

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All communications between your browser and our servers are encrypted using secure HTTPS/SSL technology.

AptChat uses cookies and similar technologies to enhance your browsing experience, remember your preferences, maintain login sessions, and analyze website usage. You can disable cookies through your browser settings if preferred.

Chat conversations may be stored securely to help businesses provide customer support, improve service quality, and maintain conversation history. We do not sell or share chat data with third parties for advertising purposes.

If you purchase a subscription, payment information is processed securely by our trusted payment providers. AptChat does not store your complete debit or credit card details on its servers.

We never sell your personal information. Information is shared only when required to operate our services, comply with legal obligations, or with your explicit consent.

Our platform may integrate with third-party services such as payment gateways, analytics providers, or notification services. These providers maintain their own privacy policies and security standards.

We may update this Privacy Policy from time to time. Any significant changes will be posted on this page, and continued use of AptChat indicates your acceptance of the updated policy.